Privacy Policy
Information used with a clear purpose.
Who we are
Neutrylmode operates neutrylmode.shop. Contact: [email protected]. Address: 8 Rue Etienne Marcel, 47300 Villeneuve-Sur-Lot, France.
Information you provide
We may receive contact information, delivery and billing addresses, order information, and messages or other information you provide when shopping or requesting assistance. Payment information is handled as appropriate to the payment method and service used.
How information is used
Information is used as necessary to respond to enquiries, process payments, fulfill and support orders, arrange delivery, handle returns and refunds, operate the store and meet applicable legal obligations. Where applicable, processing is based on a contract, steps requested before a contract, legal obligations, legitimate interests or consent.
Service Providers and Partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services. Information may also be disclosed when required by applicable law.
Browser storage
The store uses browser local storage to retain your shopping cart across visits. See our Cookie Policy for the storage used on this website. We do not add marketing analytics or advertising trackers to the storefront.
Retention and international processing
Information is retained as needed for its purpose and applicable legal requirements. Service providers may process information in other countries; applicable data protection requirements govern such processing.
Your choices and rights
Depending on applicable law, you may request access, correction, deletion, restriction, portability or objection to processing, and withdraw consent where processing relies on consent. You may also contact the relevant supervisory authority. Email [email protected] with privacy requests; information necessary to verify a request may be requested.
Policy updates
Changes to this policy will be reflected on this page. Please review it when you use the store.
Need assistance? [email protected]